Harmonize Support

TABLE OF CONTENTS

• Overview
• Accessing Your Harmonize Profile
  • From a Harmonize Discussion
  • From the Harmonize Communication Center
• Harmonize Profile Settings
  • Profile
  • The Profile Section
  • Notification Settings Section
  • Chat Settings Section
• Student Questions

Overview

Visit your Harmonize Student Profile to update your profile settings, notification settings, and chat settings.

Accessing Your Harmonize Profile

From a Harmonize Discussion

• In the Harmonize Navigation Menu, click the Harmonize Profile icon.
• Click your name.

From the Harmonize Communication Center

• On the Profile Settings card, click Open Profile Settings.

Harmonize Profile Settings

Profile

Profile Image

Your current profile image is shown in the top left of your Harmonize Profile Settings. To update this image:

• Click the blue edit icon on your current profile image. The "Edit Profile Image" window will appear.
• Select an image file (JPG or PNG) from your computer.
• Crop the image to your liking, then click Save.
• Your new profile image will display across all Harmonize interfaces.

Chat Status

Click the drop down menu located under your profile name to set your current chat status. Options include:

• Online
• Busy
• Away
• Show as Offline

The Profile Section

The Profile section of your Harmonize Profile includes the following options:

Profile Name

• See Setting Your Preferred Name in Harmonize

Email & Location

If you wish, you may update this space with your public email address, location, and time zone.

• A quick note for Canvas Users: Your time zone setting is imported from your Canvas profile. To update, visit your Canvas settings and click Edit Settings.

Links

Click the edit icon to add URL links to your profile.

Bio & Interests

Use this space to add a personal bio and list interests.

Education

Use this space to add details about your education.

Notification Settings Section

This section of your Student Profile controls your Harmonize Email Notification settings. These settings will apply to all Harmonize assignments and discussions.

Email Address

The default email address listed here is pulled from your LMS profile. To update this address:

• Click the drop down menu and choose "Email Specific Below". 
• Enter your preferred email address.
• Click Save.

Notification Settings

Notifications are sent to the email address listed in your profile when any of the following actions occur in Harmonize. Email frequency can be set to Immediately, Daily, Weekly, or None. Please note that notification frequency is set to "Immediately" by default. These settings can be changed at any time by individual users.

• Teacher Actions
  • New teacher posts
  • Updates to topic/assignment description
  • An item is marked as a teacher question

• My Content
  • Teacher responds to your content
  • Student responds to your content
  • Video processing errors

• Tags
  • Posts you are tagged in
  • Comments you are tagged in

• Watched Topics
  • Posts
  • Comments
  • Comments on images or videos

• Milestones
  • Milestone due in 1 day
  • Milestone past due

• Chat Messages
  • New Chat Messages

Chat Settings Section

This section of your Profile controls your Harmonize Chat settings.

Harmonize Chat

Click the Open Chat button to open Harmonize Chat in a new browser tab.

Chat Push Notifications

Click the Turn on Chat Notifications button to get notified of new Harmonize Chat messages on your desktop or device.

Disable Chat

Click the Disable Chat button to disable Harmonize Chat for your account. 

NOTE: If chat is disabled you will no longer be able to receive or send messages, and you will not be able to access any previous chat messages.

Student Questions

If you have any questions about your course, please contact your instructor.